Blent10 Privacy Policy – Customer Data & Privacy

Blent10 Privacy Policy – Customer Data & Privacy # Blent10 Privacy Policy

**Last updated: October 21, 2026**

Welcome to the **Blent10 privacy policy** page. This policy explains how Blent10 collects, uses, stores, and shares personal information when you visit our online store, browse our products, place an order, or contact our customer service team.

We respect your privacy and aim to handle your personal information responsibly, transparently, and in accordance with applicable data protection laws.

## 1. Information We Collect

Depending on how you interact with our store, we may collect the following types of information:

**Personal and Contact Information:** Your name, email address, phone number, billing address, shipping address, and other details you provide when placing an order or contacting us.

**Order Information:** Products purchased, order history, delivery details, transaction status, and information needed to process and fulfil your orders.

**Payment Information:** Payment-related information is processed through the payment methods and providers available at checkout. The information shared with or available to Blent10 depends on the payment method and provider.

**Device and Usage Information:** When you browse our store, Shopify and enabled store technologies may collect technical information such as your IP address, browser type, device information, pages visited, and interactions with our website.

**Communication Information:** Information you provide when contacting customer service, submitting a review, completing a form, or communicating with us.

## 2. How We Use Your Information

Blent10 may use personal information for the following purposes:

- To process, confirm, fulfil, and deliver orders.

- To process payments and manage refunds or returns.

- To communicate about purchases, deliveries, and customer enquiries.

- To provide customer support and resolve problems.

- To maintain website functionality, security, and fraud prevention.

- To understand website usage and improve our products and shopping experience.

- To send promotional messages where permitted and where the required consent or other legal basis exists.

- To comply with legal, tax, accounting, and regulatory obligations.

We aim to use personal information only for appropriate purposes connected with our business operations and applicable legal requirements.

## 3. Cookies and Similar Technologies

Our online store may use cookies and similar technologies to support essential website functions, remember preferences, understand website activity, and support analytics or marketing features where enabled.

Cookies may help keep your shopping cart working, improve website performance, and provide information about how visitors use our store.

Depending on your location and applicable requirements, you may be able to manage cookie preferences through our cookie banner, privacy settings, or browser controls. Some essential cookies may be necessary for the website and checkout to function correctly.

To understand the technologies used on your visit, review the privacy and cookie settings available on our website.

## 4. How We Share Your Information

Blent10 may share relevant information with service providers when necessary to operate our store and fulfil our services. These may include:

- **Shopify:** Our e-commerce platform, which supports our online store and related services.

- **Payment Providers:** Services that process payments and help manage payment-related transactions.

- **Shipping and Delivery Providers:** Services that help deliver orders and provide tracking information where available.

- **Store Applications and Technology Providers:** Third-party tools used for functions such as customer support, analytics, inventory, or marketing, where enabled.

- **Professional Advisers and Authorities:** Parties where disclosure is necessary for legal compliance, legitimate claims, or other lawful purposes.

We do not claim that every category of third-party service is used in every transaction. Information is shared according to the services enabled, the purpose involved, and applicable legal requirements.

## 5. International Data Transfers

Some service providers supporting our store may process or store information in countries other than your own.

Where personal information is transferred internationally, Blent10 will follow the requirements and safeguards applicable to the relevant transfer under data protection law.

The countries involved and the safeguards available may depend on the Shopify services and third-party providers used by our store.

## 6. Data Retention and Security

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including order fulfilment, customer support, accounting, legal compliance, and the resolution of disputes.

Retention periods depend on the type of information, the reason it was collected, and applicable legal requirements. Information that is no longer needed may be deleted, anonymised, or securely disposed of where appropriate.

We use the security measures available through our business systems and service providers to help protect personal information against unauthorised access, misuse, loss, or disclosure. However, no online service or method of electronic storage can be guaranteed to be completely secure.

## 7. Marketing Communications

Where permitted, Blent10 may use your contact information to provide promotional updates about new arrivals, products, collections, or offers.

You can opt out of marketing emails by using the unsubscribe link provided in the message or by contacting us. Where available, you can also update your marketing preferences through our store.

Opting out of promotional communications will not prevent us from sending necessary messages relating to an order, delivery, refund, security matter, or other essential service.

## 8. Your Privacy Rights

Depending on your location and applicable law, you may have rights relating to your personal information, including the right to:

- Request access to personal information we hold about you.

- Request correction of inaccurate or incomplete information.

- Request deletion of certain personal information.

- Object to or request restrictions on particular processing activities.

- Request a copy of information in a portable format where applicable.

- Withdraw consent where processing relies on consent.

- Lodge a complaint with the relevant data protection authority.

These rights may be subject to legal conditions and exceptions. To exercise a right, contact Blent10 using the details in the Contact section below. We may need to verify your identity before responding.

Customers in Nigeria may also consult the Nigeria Data Protection Commission for information about applicable privacy rights and complaint procedures.

## 9. Children's Privacy

Our store offers products that may be used by children, but purchases and customer accounts should be managed by adults who are legally able to make them.

We do not intend to knowingly collect personal information directly from children in circumstances where doing so is not permitted. Where information relating to a child is involved, we will handle it in accordance with applicable law and any required parental or guardian involvement.

If you believe a child has provided personal information inappropriately, please contact us so we can review the matter.

## 10. Third-Party Websites

Our website may contain links to third-party websites, applications, payment services, or other external platforms.

These services may have their own privacy policies and practices. Blent10 does not control every external website, and we encourage you to review the relevant privacy information before providing personal details to a third party.

## 11. Changes to This Privacy Policy

We may update this privacy policy when our business practices, store technologies, service providers, or legal obligations change.

Any revised policy will be published on this page with an updated date where appropriate. We encourage you to review this page periodically to stay informed about how your information is handled.

## 12. Contact Blent10 About Privacy

If you have questions about the Blent10 privacy policy, want to make a privacy request, or need more information about how your personal information is handled, please contact us using our official business details.

**Business Name:** [Insert your legal business name, if applicable]

**Customer Service Email:** [Insert your official business email]

**Business Address:** [Insert your business address, if applicable]

**Privacy Contact:** [Insert your designated privacy contact or email, if different]

Please include enough information for us to understand your request, but do not send passwords or unnecessary sensitive payment information.

Thank you for shopping with Blent10 — **Smart Shopping. Better Living.** We appreciate your trust and are committed to handling your information responsibly.